MANAGING
CHANGE EFFECTIVELY
Change
affects everyone and every part of the working environment. A team leader should
be clear about the scope of intended change and how to manage it effectively.
This one day workshop provides delegates with an understanding of the forces for
change and the consequences for individuals, teams and organisations. It will
investigate the reasons for resistance to change and suggest practical steps which can be taken to
minimise this. It looks at the importance of planning change, so important in smoothing the transition and limiting the potential for disruption.
Suggested
Content:
 |
the
context of change |
|
identifying
the need for change |
|
the
effect of change on an open organisation |
|
identifying
resistance to change |
|
the causes
of resistance |
|
reducing
resistance |
|
the
effects of leadership style |
|
decision
making |
|
planning
the transition of change |
|
managing
the process of change |
Who
Should Attend?
Anyone
who supervises staff or is involved with change.
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LEADING
AN EFFECTIVE TEAM
This 1
day workshop provides delegates with the knowledge and practical skills to help
them to lead their teams more effectively by understanding the characteristics
of successful teams and the ways in which teams are built, develop and operate.
Suggested
Content:
|
why
utilise teams? |
| differing
types of team |
|
stages
in team development |
|
the
leader's input in team development |
|
assessing
your personal skills as a team leader |
|
characteristics
of a successful team |
|
conflict
- destructive or constructive? |
|
dealing
with conflict |
|
communication
skills |
|
delegation
or empowerment |
|
leadership
style and it's effect upon the team |
|
experiencing
working together as a team |
Who
Should Attend?
Anyone
who currently leads a team or anyone who wishes to understand team working.
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DEALING
WITH RELATIONSHIPS AND CONFLICT
Effective
relationships are the cornerstone of a successful team and organisation. This 1
day workshop explores the importance of both internal and external relationships
and looks at building effective partnerships. Unfortunately relationships do not
always run to plan and sometimes result in conflict. Delegates will understand
the reasons for conflict and how to deal with the causes.
Suggested
Content:
|
internal
and external relationships |
|
dealing
with conflict - is it always destructive? |
|
leadership
style and it's effect |
|
recognising
team roles |
|
assertive
communication |
|
effective
questioning and active listening |
|
setting
objectives and giving feedback |
|
character
flaw thinking |
|
discipline
and grievance - keeping to the procedure |
Who
Should Attend?
Anyone
who supervises staff or works closely with other people.
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PRESENTATION
SKILLS FOR TEAM BRIEFING
Team
briefing, when correctly and consistently delivered, can be one of the most
powerful two-way communication tools available to the organisation. This 1 day
workshop will help team leaders to effectively deliver information in an
appropriate style and at the same time encourage group participation.
Suggested
Content:
|
identifying
an appropriate presentation style |
|
structuring
the presentation |
|
identifying
the most appropriate visual aids |
|
preparing
basic visual aids |
|
delivering
the briefing |
|
encouraging
group participation |
|
dealing
with difficult group members |
|
dealing
with difficult questions |
|
room
layout |
Who
Should Attend?
Anyone
who wishes to deliver effective team briefings.
Special
Note
This
workshop is specifically designed for team briefing; anyone requiring
presentation skills should see the separate workshop listed in Individual
Skills.
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training
needs analysis and facilitating a training workshop
Following
attendance at this 1 day workshop participants will understand the importance of
training and development which is focused upon individual, team and
organisational need. They will also understand the importance of preparation
before delivering a training workshop.
Suggested
Content:
|
why
develop staff |
|
identifying
training needs |
|
linking
individual, team and organisation needs |
|
identifying
development opportunities |
|
planning
a training session |
|
recognising
differing learning styles |
|
choosing
the right delivery medium |
|
planning
the session |
|
using
visual aids |
|
voice
and gesture |
|
assessing
the session |
|
assessing
the learning |
Who
Should Attend?
Team
leaders or anyone involved with the training and development of individuals and
teams.
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TEAM
BUILDING
Specific
team building workshops can be designed to meet the individual needs of your
team or organisation. The workshops can be of short, medium or extended duration
to satisfy identified needs and are tailored directly to individual teams.
Please
contact us for further information.
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